Privacy Policy

Privacy Policy

Overview

This Privacy Policy explains how Owen Thomas Cotton Apparel Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from owenapparel.net.

We are committed to protecting your privacy and handling your data in a transparent and secure manner.

Information We Collect

When you use our website or place an order, we may collect the following types of information:

Personal Information

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely via third-party payment providers)

Order Information

• Products purchased
• Order details and purchase history
• Delivery information

Technical Information

• IP address
• Browser type and device information
• Website usage data (cookies and analytics)

How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders
• To communicate with you about your order
• To provide customer support
• To improve website performance and user experience
• To prevent fraudulent transactions
• To comply with legal obligations

Sharing Your Information

We do not sell your personal data.

We may share your information only with trusted third parties necessary to operate our business, including:

• Payment processors (for secure transaction handling)
• Shipping and logistics providers (for order delivery)
• IT service providers (for website hosting and analytics services)

These third parties are only permitted to use your data to provide services on our behalf.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to improve functionality, analyze traffic, and enhance user experience.

You can disable cookies in your browser settings, but some features of the website may not function properly.

Your Rights (GDPR)

If you are located in the United Kingdom or European Economic Area (EEA), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Restrict or object to certain processing activities
• Request data portability

To exercise these rights, please contact us using the details below.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and operational requirements.

Third-Party Services

We may use third-party services such as payment processors, analytics tools, and shipping providers. These services have their own privacy policies governing how they handle your information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• Email: payment@owenapparel.net
• Phone: +44 7832 633434
• Company: Owen Thomas Cotton Apparel Ltd
• Address: 8 Milton Grove, Stafford, England, ST17 9TR, United Kingdom